Marketing support that grows with your business

Fractional Marketing Department

Strategy, creative, digital and marketing working as an extension of your business

Get access to a real team of experienced specialists, based right here in Australia, working together towards the same goals, helping your marketing become more connected, consistent and effective, without the usual in house overheads.

Why does my business need an on-demand marketing team?

When marketing feels harder than it should

A freelancer here. An agency there. Someone updates the website. Someone else runs ads. Before long, every ingredient exists, but nobody’s following the same recipe, and you’re stuck in the middle trying to make it all work together. 

You might be finding that: 

A fractional marketing department brings all of it back under one roof, one team, one strategy, and one person accountable for making it actually work.

How can a dedicated marketing team help my business?

IF YOU NEED:

One team, one strategy.

Everything working from the same plan — brand, content, website and campaigns — pulling in the same direction, instead of every supplier working toward a different goal.

Marketing that doesn't stop for you to manage it.

Senior expertise across strategy, creative and digital, without the time spent chasing freelancers, briefing agencies or coordinating who's doing what.

To know what's actually working (and what isn't).

Clear reporting and one person accountable for results, so you're never left guessing what's delivering value and what isn't.

What can be included in a fractional marketing team?

Marketing strategy & planning

We act as an extension of your team to turn business priorities into an actionable marketing plan. This includes quarterly planning, marketing calendars, channel strategy, campaign planning, priorities, budgets and coordination across your broader marketing ecosystem.

We develop the ideas that give your brand something meaningful to say. From campaign concepts and content strategy to copywriting, creative production, thought leadership and evergreen content, we create the assets needed to keep your marketing moving.

We build a consistent and purposeful presence across the social channels that matter to your audience. This can include social strategy, content planning, copywriting, design, scheduling, community considerations (and management) and organic campaign activation.

We continuously strengthen the digital assets you own through SEO, AEO, website content, landing pages, content optimisation, search visibility and conversion recommendations, helping more of the right people discover and engage with your business.

We help you communicate with the audiences you’ve already earned. This can include email marketing, newsletters, nurture journeys, database communications, patient/customer communications, referral communications and campaign follow-up.

We bring the moving parts together so marketing doesn’t happen in silos. Through performance reporting, channel insights, campaign analysis, marketing meetings and ongoing optimisation, we identify what’s working, what isn’t and where we go next.

Investment

from

$5,000 p/month

Monthly retainer package – scoped to practice size and complexity

3 month minimum engagement. Campaign strategies and reporting typically delivered quarterly and monthly, and executed over the engagement.

Prices listed are in AUD and are ex GST.

Real practices

Real results

Great marketing rarely happens by accident.

The strongest results come from having the right strategy, the right creative and the right people working together over time: adapting, improving and keeping your marketing moving in the same direction.

VIEW PROJECT REFORGE Veteran Care

REFORGE Veteran Care

Australia’s leading contemporary veteran care clinic providing rehabilitation and assistance programs to help navigate the transition from military to civilian life.

VIEW PROJECT TELOS Medical

TELOS Medical

An integrative medical group bringing together medical, allied and complementary health practitioners based in northside Brisbane.

VIEW PROJECT CosMediTour

CosMediTour

An Australian medical tourism and concierge service for cosmetic surgeries in Thailand.

REFORGE Veteran Care
TELOS Medical
CosMediTour
GO2 Health

CLIENT LOVE


“For any medical practice owner who’s tired of generic agencies that don’t understand healthcare, CAKE is the answer. We can’t recommend them highly enough."

Dr. Anchita & Abir Karmakar
Co-owners
TELOS Medical

CLIENT LOVE


“What we've been able to create in our business through CAKE in one year would have taken us five."

Rod Martin
CEO & Co-owner
GO2 Health & REFORGE Veteran Care

CLIENT LOVE


“Coming out of the military can be tough. For all of our veteran care activities at GO2 Health, we needed to create a brand that felt aspiring to these boys and girls coming out of service, that gave them back their purpose and their belonging and with the REFORGE brand, CAKE managed to give us just that."

Dr Kieran McCarthy
GP & Co-owner
GO2 Health & REFORGE Veteran Care

how that shows up in your brand

healthcare fluency + proven processes

That's not just how we talk about your patients.
It's how we build your brand — from the inside, not from a deck.

Our Methodology

the ABC method

The same disciplined process behind every CAKE engagement - brand, website, or retainer.

No guesswork, no generic packages. Every project moves through the same three phases, so you always know what’s happening and why.

audit

You can't manage what you don't measure.

brand

The necessary foundations to propel your business forward.

campaign

The momentum that builds, runs and reports over time

What makes CAKE different?

We don’t study your patients.
We are her.

Led by women who’ve worked inside General Practice, Fertility and Queensland Health – a collective 25+ years in healthcare – we understand your patients because we’ve been them too.

Plug-and-play marketing faqs

Frequently Asked Questions

Think of it as having your own marketing team, without needing to hire one. A real team of experienced specialists based here in Australia, not an offshore or AI-driven service. 

Rather than employing specialists across strategy, design, websites, content, social media and paid advertising, you have access to an experienced team that works alongside your business. The level of support can grow or scale back as your needs change, giving you the flexibility to invest where it makes the biggest difference. 

A marketing manager brings valuable experience, but one person can’t be an expert in everything.

A fractional marketing department gives you access to a wider range of specialists working together, from strategy and branding to web development, graphic design, SEO, paid media and content creation. Instead of relying on one skill set, your business benefits from an integrated team with experience across multiple disciplines.

Not at all.  

 

Many growing businesses reach a point where they need more marketing support but aren’t ready to build an in-house team. Others already have internal staff and simply need additional strategic guidance or specialist expertise.  

 

The support is designed to fit around your business, rather than the other way around. 

Absolutely.  

  

Whether you already have a marketing coordinator, internal team or trusted suppliers, a fractional marketing department can complement what’s already in place.  

  

Sometimes that means providing strategic direction. Other times it means delivering creative work, managing campaigns or filling capability gaps. The goal is to make marketing feel more connected, not more complicated. 

Yes. We have extensive experience supporting businesses in regulated industries, including medical centres, GP clinics, allied health practices, cosmetic businesses and plastic surgery providers.  

  

Healthcare marketing comes with unique considerations, from patient-first communication to advertising requirements and compliance. That experience means marketing can remain engaging, strategic and aligned with your brand while taking those obligations into account. 

Definitely.  

  

Whether you’re managing multiple clinics, practices, offices or retail locations, we’ll help create a marketing approach that feels consistent while allowing each location to communicate what’s unique about its services and community.  

  

For example, a growing medical group may want a consistent brand across every practice while still promoting the individual practitioners, services or local initiatives at each location. 

That’s entirely up to you.  

  

Some businesses engage us to look after everything from strategy through to day-to-day delivery. Others might only need support with social media, paid advertising, website management or campaign planning.  

  

We’ll work with the level of involvement that makes the most sense for your business. 

It starts with listening.  

  

Before jumping into tactics, we’ll spend time understanding your business, your goals, your customers and what’s already working. The better we understand where you’re heading, the easier it is to recommend marketing that genuinely supports those objectives. 

Yes.  

  

While your business benefits from a team of specialists behind the scenes, you’ll have a dedicated point of contact who understands your business, coordinates the work and keeps everything moving. It means less time managing suppliers and more time focusing on your business. 

That’s one of the biggest advantages of a fractional marketing department.  

  

As your business evolves, your marketing support can evolve with it. Whether you’re opening a new location, launching a service, expanding into new markets or increasing your marketing investment, your team can scale alongside you without the disruption of recruiting or restructuring. 

Not at all.

While we have significant experience supporting healthcare providers, including GP practices, allied health clinics, cosmetic clinics and plastic surgery businesses, we also work with businesses across professional services, trades, retail, hospitality and many other industries.

Every business is different, but the goal is always the same: creating marketing that’s thoughtful, connected and built around where you want to grow.

next step

ready for a bigger slice?

You don't need to build an entire marketing department from scratch

You just need the right team to push you forward.

Whether you’re looking for strategic guidance, day-to-day delivery or an outsourced marketing team, we’d love to help bake up something brilliant together.

Fill out our enquiry form and submit your interest or you can book a video call directly with our founder, Kelly.

Moving your marketing

Once your marketing is running, here's what it's building toward

A fractional marketing department keeps the momentum going — but it still needs the right foundations and assets to work with.

Brand strategy & design

The foundation everything else gets built on, starting with a clear position, strategy and visual identity.

Public Relations & Media

Earned visibility your team can amplify. Coverage and recognition that builds credibility no campaign on its own can buy.

Website Design & Development

The home base for everything your marketing team runs: a site built to convert enquiries into booked appointments.